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DOJ ADA TITLE II · STATE AND LOCAL GOVERNMENT

Meet ADA Title II Deadlines: Turn Municipal & Agency PDF Forms into Web Forms Designed for WCAG 2.1 AA

Permit applications, parent packets, utility requests, and public records forms are often posted as PDFs. ToWebForm turns each one into a mobile-friendly web form for residents while your departments keep receiving the exact PDF they already process.

The problem: Most agencies have hundreds of PDF forms spread across departments. Remediating each one by hand before the federal deadline is rarely realistic, and posting fillable PDFs does not solve the phone problem.

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No account required · Test your web form, switch languages, and download the filled PDF

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Built to support WCAG 2.1 AAOriginal PDF stamped with every answer18 supported languagesAES-256-GCM encryption

01 / At a Glance

How ToWebForm Replaces PDF Form Remediation

The DOJ ADA Title II final rule requires state and local governments to make web content and mobile apps conform to WCAG 2.1 Level AA. Public entities serving 50,000 or more people must comply by April 26, 2027. Smaller entities and special districts have until April 26, 2028. Downloadable PDF forms on agency websites are part of that web content.

ToWebForm gives agencies a practical path for form libraries. Each PDF is converted into a semantic HTML web form built to support WCAG 2.1 AA, which residents can complete on any phone with a screen reader or keyboard. Submitted answers are stamped onto the original PDF, so clerks, courts, and records systems keep their existing workflow.

For Title VI language access, residents using a single form link can choose from 18 supported languages (active languages depend on your plan). On every plan, including Free, answers written in another language are translated back into English and stamped onto the PDF alongside a Bilingual Verification Log. Team plans can also run forms in Zero-Storage Fill and Download mode when residents should download the official PDF without the agency storing their data.

Key Facts

  • Population 50,000 or more: WCAG 2.1 AA required by April 26, 2027
  • Under 50,000 and special districts: April 26, 2028
  • Residents complete a responsive web form instead of a fixed PDF
  • Departments still receive the original, unchanged PDF layout
  • Multi-seat workspaces with role-based access for different departments on Team
  • Title VI language access: choose from 18 supported languages (active languages depend on your plan)

1. Upload the PDF you already use

Interactive AcroForms and flat or scanned PDFs both work. Fields, labels, and coordinates are detected automatically.

2. Respondents fill out a semantic web form

Single-column HTML built to support WCAG 2.1 AA, with labels, fieldset groups, keyboard focus order, and screen-reader status messages.

3. Your team receives the original PDF

Answers are stamped onto the exact coordinates of the original document, encrypted with AES-256-GCM, and ready for your existing process.

02 / Side-by-Side Comparison

Manual Acrobat Tagging vs. Remediation Agencies vs. ToWebForm

Three ways to handle an inaccessible PDF form, compared on cost, phone use, assistive technology, maintenance, language access, and data handling.

Comparison of manual Adobe Acrobat Pro tagging, PDF remediation agencies, and ToWebForm
CriterionManual Acrobat Pro TaggingPDF Remediation Agencies ($25 to $75/page)ToWebForm
Clearing a department-wide form library before the deadlineEach form waits in a queue for trained staff. Large libraries can take many monthsFeasible but costly at per-page rates, and every later revision is billed againUpload PDFs in bulk and publish web forms the same day. Departments can work in separate workspaces
Cost model and turnaroundStaff time: often 1 to 3 hours per complex form to build and verify the tag tree, reading order, and field tooltipsCommonly quoted at $25 to $75 per page, with turnaround measured in days or weeks per batchFlat monthly plan with unlimited standard submissions. Upload a PDF and get a working web form in seconds
Phone use (WCAG 1.4.10 Reflow) and touch targetsStill a fixed 8.5x11 page. Respondents pinch, zoom, and scroll sideways on a 320px screenSame fixed page layout. Tags help screen readers but do not make the page reflow on phonesSingle-column responsive HTML that reflows at 320px with 48x48px minimum touch targets
Screen reader and keyboard use (WCAG 1.3.1, 2.1.1, 4.1.3)Depends on tag quality and the PDF reader. Mobile screen readers often read fields out of orderUsually tested in desktop Acrobat with JAWS or NVDA. Mobile reader behavior variesSemantic labels, fieldset and legend groups, visible focus rings, linked error messages, and ARIA live status regions
When one line of the form changesRe-exporting from Word or InDesign drops the tags, so the file must be re-tagged and re-checkedSend the file back and pay the per-page rate againEdit the label, help text, or screen-reader hint in the builder. No re-remediation of the PDF
Multilingual and Title VI LEP accessTranslate, re-typeset, and re-tag a separate PDF for every languageEach translated PDF is a new remediation job billed per pageOne link where respondents choose from 18 supported languages (active languages depend on your plan), including right-to-left Arabic and Urdu. Bidirectional translation stamps English answers onto your original PDF on every plan, including Free
Back-office output and PII retentionRespondents email or upload the filled PDF, which then sits in inboxesSame as manual tagging. The workflow after remediation does not changeAnswers are stamped onto the exact coordinates of the original PDF and encrypted with AES-256-GCM. Team plans can enable Zero-Storage Fill and Download mode so no respondent PII is stored

Agency rates reflect commonly quoted per-page pricing for form remediation and vary by vendor, document complexity, and turnaround.

03 / Language Access and Privacy

Beyond Accessibility: Language Access and Zero-PII Options

Bidirectional Answer Translation

Title VI language access · 18 supported languages

Respondents choose from 18 supported languages (active languages depend on your plan), including right-to-left Arabic and Urdu. They answer in their own language, and open-text answers are translated back into your PDF language before stamping, with both versions kept in a Bilingual Verification Log. Included on every plan, including Free.

Zero-Storage Fill and Download Mode

No respondent PII retained · Team

For court, records, and resident forms where you should not hold the data. Respondents complete the web form, and the official stamped PDF is generated in memory and streamed straight to their browser. No answers are written to the database.

Accessibility Overrides Workbench

Per-field control

Adjust ARIA labels, screen-reader hints, helper text, error messages, autocomplete tokens, and high-contrast colors on any field without touching the source PDF.

See every success criterion mapped to its implementation in the WCAG 2.1 AA technical conformance matrix.

For agencies and consultants

Remediating PDF forms for clients? Convert the whole library instead of tagging it page by page

Web, digital, and accessibility agencies use the ToWebForm Team plan to turn a client's PDF form library into web forms built to support WCAG 2.1 AA in an afternoon, then keep those forms current without re-billing per page. Your client still receives the original PDF for every submission.

  • A workspace per client

    Keep each client’s forms, submissions, and team access separate in Multiple Workspaces.

  • Their domain, their brand

    Publish on a custom subdomain such as forms.yourclient.com with White-Label Branding and no ToWebForm badge.

  • 5 seats included

    Give your team and the client’s staff role-based access as Owner, Admin, or Member, and add seats as you grow.

  • Zero-Storage when required

    Turn on Zero-Storage Fill and Download mode for clients whose respondents’ answers must not be stored.

03 / PRICING & PLANS

Simple, transparent pricing

Start free with unlimited submissions. Upgrade when you need more forms, languages or signers; your forms carry over.

04 / FAQ

Frequently Asked Questions

Answers on cost, deadlines, workflow changes, privacy, and what ToWebForm does and does not guarantee.

When is the ADA Title II web accessibility deadline?
Under the DOJ ADA Title II final rule, state and local government entities serving a population of 50,000 or more must meet WCAG 2.1 Level AA by April 26, 2027. Entities serving fewer than 50,000 people and special districts have until April 26, 2028.
Do PDF forms on our website fall under ADA Title II?
PDF forms posted for residents to download and complete are generally considered web content under the rule. The rule includes limited exceptions, such as certain archived content and preexisting documents that are not used to apply for, access, or participate in services. Forms that residents use to request services are typically not exempt. Consult your counsel for a determination on specific documents.
Will our clerks and departments need to change their process?
Usually not. ToWebForm stamps each submission onto the original PDF layout, so departments receive the same document they process today, along with a searchable submissions dashboard and CSV export.
Can we keep resident data out of the cloud for sensitive forms?
Yes, on the Team plan. Zero-Storage Fill and Download mode lets residents complete the web form and download the official stamped PDF from memory. No respondent answers or PII are written to the database.
Does using ToWebForm make our agency ADA Title II compliant?
ToWebForm is infrastructure built to support WCAG 2.1 Level AA for the forms you publish through it. Compliance with ADA Title II covers your entire web presence and depends on how each form is labeled, configured, and embedded, so your agency remains responsible for verifying final compliance.
All solutions →

PDF Form Remediation

Skip per-page PDF form remediation. Convert legacy PDFs into web forms built to support WCAG 2.1 AA, and get answers stamped back onto your original PDF.

Read guide

Section 508 PDF Forms

A Section 508 PDF form alternative: semantic HTML web forms built to support WCAG 2.1 AA that stamp answers back onto your original PDF.

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WCAG 2.1 AA PDF Forms

Convert flat or scanned PDFs into mobile web forms built to support WCAG 2.1 AA, with 320px reflow, 48px touch targets, and answers stamped on your PDF.

Read guide

HHS Section 504 Patient Forms

Turn PDF patient intake, consent, and history forms into mobile web forms built to support WCAG 2.1 AA ahead of the HHS Section 504 deadlines.

Read guide

Australia: DDA and DSS

Replace downloadable PDF forms with responsive web forms built to support WCAG 2.1 AA for Australian agencies and businesses, with your original PDF as output.

Read guide

UK: PSBAR and GDS

Publish HTML forms instead of fillable PDFs, as GDS advises. For UK councils, NHS trusts, and universities, with your original PDF stamped as the record.

Read guide

Canada: AODA and ACA

Turn PDF forms into web forms built to support WCAG 2.1 AA for AODA and the Accessible Canada Act, with English and French translation and your original PDF.

Read guide

EU: EAA and EN 301 549

Turn PDF forms into multilingual web forms built to support EN 301 549 and WCAG 2.1 AA for the European Accessibility Act, in 18 supported languages.

Read guide

Accessibility Overview

Federal deadlines, the full WCAG 2.1 AA conformance matrix, and Title VI language access.

View overview

Try it on one of your own PDFs

Upload a form in the live demo above, or compare plans on the homepage.

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Accessibility & Shared Responsibility Notice

ToWebForm's web form renderers are built to support WCAG 2.1 Level AA technical standards and engineered to help organizations meet DOJ ADA Title II, Section 508, HHS Section 504, and ADA Title III web accessibility requirements. Because end-user accessibility is a shared responsibility that depends on how forms are authored, labeled, configured in the Accessibility Overrides Workbench, and embedded within external websites, Foresight Technologies LLC does not warrant or guarantee that any specific customer form achieves full regulatory compliance. Regulatory dates and agency pricing on this page are provided for general information and are not legal advice. Review our full Accessibility & Shared Responsibility clause in our Terms of Service.